Contact

Contact ElevenMaps

Questions about your map, a report, a refund or your data? Write to ElevenMaps and we will reply by email.

How can we help?

Pick the closest topic, or just write to us below.

General

Questions and ideas

Something about how ElevenMaps works, what a line may mean, or an idea for us. Write to us and we will reply by email.

How it works →

Orders

Your report or a refund

If your report is late or is not what you expected, tell us the email you ordered with. You have 14 days to ask for a refund.

Refund policy →

Privacy

Your data

You can ask what we hold about you, or ask us to erase it. Birth details are erased after your report is delivered, unless you ask us to keep them.

Privacy policy →

Send us a message

Fill in the form and we will reply by email. Prefer your own mail app? Write to contact@elevenmaps.com.

Please do not send your full birth details here. If we need them, we will ask.